hi, I am sneha roy And I had requested for an EMI Card paying Rs 250/- since June-2013, when i had purchased 2 Air conditioners using Bajaj Finserv’s EMI plan. Now after 3 EMIs being paid off, on not receiving the card, I contacted the Toll free Customer Care number for the card and was told that the Address as mentioned in the form by the Executive on floor during purchase of the card was incomplete and hence the card was not delivered. After that a request for updating the correct address was made by me on 2nd November, 2013 and had a discussion for the same with Mr. Saurabh, the Manager in-charge of the Customer care toll free number. However, even after that the Address was not updated and was just said that the request was taken and to wait for 48 hours. After a few days when i contacted back, I was told that as I am in Ahmedabad the address needs to be verified by the Staff in Ahmedabad for which I would get a call in 48 hours and then the card will be issued. Till then I was advised to get my card blocked, which was blocked on 11/12/2013. I didn’t get the call for verification as usual. On contacting again, I requested the customer care executive to get the verification call made so that I can get the call.