Reported By: Darlene Bone
Contact information:
ChicV UK Limited Rayleigh GB
Ordered clothing shown as: Just Fashion Now.com
On credit card shown as ChicV UK Limited Rayleigh GB
I ordered July 21, 2021. I should have known something was up when I received a communication stating my zip code and city name “did not match.”
I did receive my order but sizes are made small and I needed to return or exchange 4 items. (some for a gift and should be okay)…After a couple e mails/communication, it appears in addition to shipping charge REVEALED AS “OUR RETURN CENTER IS LOCATED IN GUANGZHOU, CHINA…..I am responsible for return shipping costs & “ANY OTHER RELATED RETURN CHARGES>>>INCLUDING POSSIBLE CUSTOM FEES.” We must respond every 7 days to each email or they will close the case. Also their item numbers as shown for items are not the return numbers from “CHINESE” item numbers? but a “sub-order number.
There was an offer that I keep the items and receive a 15% discount and have items “re-sized.” $ Rounded of return $57.00 15% $8.55–to make them bigger? with what? Then another offer was made for $25% –$14
At any rate, I will probably take the % and lose the $43 as 2 items are so XS for a L, that my arms will not even go into the sleeve!! Will call the Post office and see how much the postage will be! All sites need to post clearly that the items offered originate in CHINA not UK, US or any other country other than where will be returned….
ie: Caution: this item must be returned to China…..may require additional shipping and other fees as listed to be returned.
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How to file a complaint against ChicV UK Limited Rayleigh GB?
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* Write ChicV UK Limited Rayleigh GB in company name section and write your complaint in detail
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* Get refund / replacement / damages from ChicV UK Limited Rayleigh GB.
They are not operating just in the UK, but also in the US and in France, where I live. Here is my experience:
I ordered some blue pants and a pair of sandals on July 9, 22. Instead of receiving the elegant pair of light blue pants I saw in th e picture, what I got was very poorly cut pants, very wide at the hips and the bottom, baggy; the fabric was bad quality, and the color blue wasn’t even like the blue in the picture! When I put the pants on, they were absolutely grotesque, not fit to wear. The picture I took proves it. As to the sandals, one was missing an ornament, and the size was certainly not a 37, rather a 39 – proven by another picture I took next to a sandal that was a real 37.
When I informed JustFashionNow I wanted a return and my money back, they sent me a return label to some place in China; China was never mentioned before. The shipping cost I paid to receive the goods was around 5-6 Euros. The cost to return them, to be borne by me, plus possible duty fees, would be prohibitive, without any garanty of reimbursement. They KNOW that most people would never pay that and just resign themselves to losing their money.
There must be a way to stop this scam!
Dear ChikV :
O.K. so I ordered shirts or tops wondering where they are ???
The tops are gifts so I would like a delivery date to as when I will receive a e-mail explaining
that. You already got paid.
Thank You,
Patricia cerasoli /e-mail [email protected]
The clothes I ordered are terrible quality and super ugly nothing like they looked online. Not worth sending back the postage is to high. Terrible fabrics with no tags inside clothing with fabric description or washing instructions.
Hi, I ordered numerous items from your website, was not given a conformation or order #, your company has charged my Visa $ 133.28 on 03-04-2022, have not had ANY communication with your company regarding this order!!! i need a phone #, conformation #, some communication from yor company or I will call Visa to place a STOP on this order. You have 24 hours to respond.
Ich habe bei ihnen einen Rock bestellt.
Jedoch keine Bestell-Nr. Habe und von ihnen noch keine Rückmeldung über den Versand
Mfg.
Eva Schmidt
I’m asking about an order when will I receive it?
my bills charged by your company few times, but i dont recall i purchased anything from you, please advise.
I purchased an item on or about 1/3/2022. I did not receive a confirmation email at all. I did get $59.97 taken from my account though. I learned my lesson and that lesson is to always do research and investigate businesses. Not all businesses are fraudulent, but this is not professional behavior at all. My bank is investigating this issue.
Shaahiyda
I need a PHONE # so I can talk to someone or have someone call me 702-237-4043 About charges on my card
I have 3 charges on my acc.$17.96— $57.47——$176.42 I have not received the first 2 order . The order I got was not good quality for the price I paid. and nothing was sized right. either to small or way over sized. really crappy made. now I can”t find the order on line. the money was taken out of my bank
is there a # I can call about 3 orders. I need to talk to a real person
I am trying to get a charge cancelled – my card has already been charged and I don’t know when I will receive my order – a confirmation is no longer in my email= recently released from hospital – a covid survivor – any idea what I can do about this? I don’ know who to contact other than my bank which has a long wait time. . . BJC
I have a charge with your company 53.47 On November 2, 2021. Can you please tell what had been purchased? Going over cc card from Christmas. My number is 215 245 8414. Email [email protected]
Thank you for helping me with confusion.
I agree with Darlene Bone (post from 8-15-21). I had a similar experience. They advertised a cute Waldorf doll. I purchased it for approximately $24. When I received the item, it was completely different than the one advertised and not cute at all. When I attempted to return the item, they said it would be very costly for me to return it to Guangzhou, China. They offered me a 10% refund. Later they offered me a 15% refund stating that’s the best they could do. So, I get back a couple of bucks and they still keep $20! It’s a real pain to deal with. It should be listed up front that any returns would have to be made to China at the Buyer’s expense. I will be more careful when purchasing on line in the future.
Pure scam. Placed order for $129.55 for clothes that looked really cute. Never received acknowledgement or clothes and have found out that company is in China (not England). Credit card will have to be cancelled and new one issued. Do NOT ever order from this company!!!
I have a charge with your company 53.47 On November 2, 2021. Can you please tell what had been purchased? Going over cc card from Christmas. My number is 215 245 8414. Email [email protected]
Thank you for helping me with confusion.
I placed an order on 12/01/21 for cute Christmas items of clothing..never received an email confirmation & at the time of placing order received a text from credit card company asking if this transaction was ok to process. I had to call the credit card company and tell them I did place the order, so it was authorized to go thru, has appeared already on my ccard statement & I paid it. To date no merchandise, but it had shown on the order that it would be shipped & arrive by 12/17/21. The transaction has disappeared from my email, so I am now doubting if the merchandise will ever show up. My advice is to DO NOT PURCHASE any items from Zolucky, Just Fashions or any of the sites appearing as POP UP ads on your email. They are a scam and just manage to get good dollars from hard working individuals that are trusting of the internet marketing that is posted as flashy ads.
A
i am waiting on two orders ive already paid for. i have had no info when i will receive them. so where are they i would like to no. im sure you have an idea where they are. please send me some info. if you haven’t sent them then i would like to have my money back.
sandra roman
Bruce Is anybody getting refunds? I paid 72.11 in Sept. 14 2021 and have not received anything, not even an email. Does filing a complaint work? Do they respond or am I just SOL??
The sleeves to a blouse hung below the hemline.The medium-size dress was an extra-small. Another dress was 12″ too long for me and I”m 5’5″. All the fabric was so thin you could see right through it. The necklace was so cheap it looked like something a child would get from a 25 cent gumball machine. When I tried to return everything I was told I had to ship it to China and pay customs. Others who did that warned it’s a fake address in China so I returned it to the sender and called my credit card company.
The items I received are too small and inferior in quality. Do not buy here. They do not respond to requests for return.
The items I received were not knitted tops as photographed. They were polyester tee shirts with photographed patterns of knitted stitching superimposed. I have never seen fraud on such a meticulously detailed scale. I cannot find any means of returning the items which are unwearable.
I too had trouble with ChicV and had to have my credit card replaced which will take probably 2 weeks. I had no idea that this company was in the England and now I see China. My Bank is working for me now, but in any case, I felt compelled to let folks know that this place is not a decent or respectable company. I am hoping to get my money back, but at this point, unsure.
I would advise anyone to stay away from them.
Did you ever get a reply from your bank? Was your money reimbursed? Please let me know. Thanks
I was charged $77.31 and have NO IDEA WHAT FOR. I have no idea how to get my money back, other than change my bank card. The least they could do is send an email affirming an order.
Patti Creek
I recently purchased an item. I was charged $59.97. I did not receive a confirmation email nor was a receipt sent to my email, yet my bank account was charged. I know better next time. We just have to be careful. I did not do my research first on this company. My bank is investigating for fraud.
I haven’t received my order yet but already on my credit card, they have charged me twice for my order. I hope everything fits as I looked at sizing charts for everything before I ordered.
I would like to return some items I purchased from you. How do I do that?
my email address — [email protected] i never received a confornemation email under name zulucky. i have been trying to return a change in size sence the day i placed the order. i got no responce ever. i want to exchange the size