Reported By: Yolande
Contact information:
ChicV UK Limited Rayleigh GB
They are not operating just in the UK, but also in the US and in France, where I live. Here is my experience:
I ordered some blue pants and a pair of sandals on July 9, 22. Instead of receiving the elegant pair of light blue pants I saw in th e picture, what I got was very poorly cut pants, very wide at the hips and the bottom, baggy; the fabric was bad quality, and the color blue wasn’t even like the blue in the picture! When I put the pants on, they were absolutely grotesque, not fit to wear. The picture I took proves it. As to the sandals, one was missing an ornament, and the size was certainly not a 37, rather a 39 – proven by another picture I took next to a sandal that was a real 37.
When I informed JustFashionNow I wanted a return and my money back, they sent me a return label to some place in China; China was never mentioned before. The shipping cost I paid to receive the goods was around 5-6 Euros. The cost to return them, to be borne by me, plus possible duty fees, would be prohibitive, without any garanty of reimbursement. They KNOW that most people would never pay that and just resign themselves to losing their money.
There must be a way to stop this scam!
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