I called to 43 43 43 43 at 4:55 PM, and call center give the Confirmed booking on A020703802 for 7:30 PM, and ensure you will get the driver and cab details by 7:00 PM, but when I did not got the details by 7:10 PM I call back and your costumer care told I will get the cab details in few mins, I got a surprise SMS at 7:22 PM stating that “Dear Costumer, due to non-availability of the cabs in your area we cannot process your booking.” With apologize. I am going to miss my Train for this reason.