India Rush Reviews & Complaints

Reported By: reshma johney

Contact information:
India Rush

Dear Sir/Madam

I bought a product(Poly Silk Floral Print Multicolour Semi Stitched ) from India Rush on 30-11-2016 and i received my product on 8 Dec2016 . My order number is 100488254 . On receiving i found the quality is not that good and i asked for a refund. i didn’t go for a replacement as i want the product to wear on immediate days , hence i went for a refund..

but they are not giving me money back , they said they will transfer the money back to as India rush credits and i have to buy any other product from their website through the amount. I want my money back and i don;t want to buy any other product from there..
and i even received a mail from their website asking me to write some address over the courier. if i don’t do that they will deduct the amount. i don’t understand i bought the product from their website not directly from the seller and its their responsibility to send back their product to the respective seller.
please help me in this regard,

this is the copy of the mail they send me
our approved Return Request will be picked with return AWB 1104110497475 by our Logistics partner DELHIVERY within 48-72 hrs working hours. Please be updated that they will get in touch with you for pick-up confirmation. Request you to kindly take calls from unknown numbers as pick-up will not be arranged without your confirmation.

Kindly pack the product in original packing condition and paste the below mentioned address on the packet :

zoyaclothing
61YOGESHWAR SOC SARTHANA JAKATNAKA
surat
Gujarat-395006

Kindly note once the product gets picked, our logistics partner will give you a receipt confirming your reverse pick-up. It is mandatory to share the image/ photo of the pick-up receipt along with the tracking number. Kindly UPLOAD the image/ photo within 24 hrs of pick-up on your return in IndiaRush account.