Jazeera Airways Reviews & Complaints

Reported By: Deena Alawaid

Contact information:
Jazeera Airways
Dubai, United Arab Emirates

Hi,
I flew with you guys on August 15, 2018 from Doha to dubai via Kuwait. While in a doha the flight was delayed by two hours. I was informed that it would be okay as the airline would make sure the connecting flight to Dubai waited for all passengers. However, after a very shaky flight to Kuwait we were told the flight had actually already left to dubai without us. We were given no answer on when we could get on the next flight out. As I had work I had to go through the trouble of leaving the airport MYSELF and re paying another flight with flydubai. I felt extremely let down by the airline and feel as though I lost my money for no reason. I was advised by staff to email in and I would get my refund.

Flight number J9184
Customer Deena Alawaid
Seat 12 B