Kenstar Reviews & Complaints
Reported By: Arun
Contact information:
Kenstar
www.kenstar.in
I have purchased 2 nos kenstar geysers via Amazon, after a month geysers are not working at all. Upon complaint to kenstar, they have assured to repair geysers since end may’17, but still not repaired.
I have been calling and mailing kenstar customer care and service executives but they have been assuring of resolving, not yet resolved till date.
Due to non working of heaters I have been using gas stove to heat water and losing money as well as geysers not yet repaired till date.
Dear Arun,
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Kenstar Customer Support Team
Dear Arun,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team