khantil India surat – defective product delivery

I had ordered khantil blue and peach lehnaga with khantil india via craftsvilla they delivered the defective piece with torn borders and when i pursued for return craftsvilla refused to take the return and after calling personaaly to khantil i returned the product but the are both reluctant to to give the refund of rs1299/-. . i sincerely request for immediate necessary action as i had enough persuing them.
thanking you in anticiaption

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