Reported By: atul78
Contact information:
Kia India
Nagpur, Maharashtra
We have booked kia sonet htx diesel mt on 10 th march 2021 at jaika kia kamptee road nagpur ,At the time of booking they given 19-20 weeks waiting period on the slip which is higher side. after booking we continuously follow dealer for sts but they said this is online booking your vehicle get deliver in 19-20 weeks. but my booking order is not shown on kia indias site.no clarity of my booking. as they said its a technical issue. your vehicle get delivered in may. but on 11th may dealer informed me there is 50,000 price hike in same model which i had booked, that too i accept. i had follow up with kia care via mail ( query vide SR 1-69315507 ) they confirm me on 29th may 21 that your vehicle should delivered as per committed date i.e. 19-20 week & same share to the dealer also . but on 14 july 21 dealer informed me via mail that Your booked car is now likely to arrive during the (4th week, Oct 2021). If dealer / company inform me this delay in the month of may when i m chasing them i definitely cancel my booking & go for other brand but at this time i m in the middle of this cause they wasted my 4 months if i go for other brand / option they also had 3-4 months waiting.. Dealer had no transparency they only take booking & deliver vehicle to others for some extra amt. if i cancel this booking they happily take cancellation cause they already delivered my vehicle to someone . Please, help me to fight with these cheater & get vehicle on time else they have to compensate mental agony & financial loss.
Customer ID : C2021030100 Booking No : B202102249
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