Magic Holidays Reviews & Complaints

Reported By: Khursheed Ahmad

Contact information:
Magic Holidays

In the month of Sep2013, Mr. Atiq – Branch Head – Lucknow, approached me for the Membership Plan of Magic Holidays, since I am never interested any time share concept I did not show any interest in that, but he kept perusing me & came to my office many times alongwith one more Executive Mr. Faiz, They kept bugging & I kept denying because I was rather looking for a one time good deal for some good hotel, then Mr. Atiq offered me a 7D/8N one time package in Rs.15750 along with one Induction Cooker & Food Coupon worth Rs.3k, I found this offer value for money & finally got convinced, I paid Rs. 15750 through credit card.

After around a months’ time I received the Welcome Kit, but when I read the entire document I realized & shocked that it was actually a normal Membership Plan wherein I need to pay further EMI’s to continue the Membership & I can avail my first holiday of 3N/4D only after realization of atleast 3 EMI’s, since this was not as per my understanding, I immediately contacted Mr. Atiq & raised my concerns, Mr. Atiq asked me NOT to Worry & ignore what is written in the Welcome Kit & assured me that there is No Problem at all, & he further assured me that he will take care of everything & he has already taken the approval from management for my one time 7D/8N holiday, when I still showed my doubt on what he is saying, he said that he can issue me few 2N/3D Voucher’s just to reassure me that i can avail my Holiday & there won’t be any problem, then he issued me two voucher’s on 3rd Oct13, the voucher numbers are XM-2N3D-1735 & XN-2N3D-30541

In the meanwhile I had to change my location & I shifted to Haryana, I joined a new company & hence could not plan any Holiday in 2014, but when now in 2015 summer I am planning to have a Holiday & tried to contact Mr. Atiq in Lucknow to renew those voucher’s I got to know that Mr. Atiq has already left the job, then I contacted the branch & updated everything to the new Branch Manager who denied giving any resolution.

Now I am being given to understand that your this is a Membership Plan & I have to pay EMI’s to continue it, This is a clear case of FRAU & CHEATING & I am not going to leave it like that, if my GRIEVANCE is not resolved up to my satisfaction, I will be bound to approach CONSUMER FORUM

I request to please immediately intervene & arrange to REFUND the entire amount of Rs.15750 at the earliest.

Membership Number : MH/LKO/0223

Dated : 19-09-2013