Magic Holidiays Reviews & Complaints

Reported By: Amit

Contact information:
Magic Holidiays
[email protected]

In May 2017, I was forced to enroll in Panoramic Group Ltd (Magic Holidays) and accordingly I paid Rs.22000/- during an illusion environment created by Magic Holidays. I had paid this amount through my Credit Card which I am now paying in Installments to the bank. After some days, when I came out of the illusion created by Magic Holidays employees Mr. Abhishek Dutta and Mr. Darshil Soni, I realized that this membership was nothing but a sheer waste of money because neither they believe in giving services to the customers nor they are bothered about their hard earned money. So accordingly, I asked the company to cancel my membership and refund me my amount after deducting some amount of penalty. But after making so many email requests and telephonic calls, the company refused to cancel my membership and on one fine day of 28th June 2017, I received an email from Magic saying that my membership has been cancelled and my whole amount of Rs. 22000/- has been forfeited giving me the reference of the terms and conditions of membership cancellation within 10 days from the date of application. Here I want to say that, such a illusion or dream was created by the members of Magic Holidays, that I started day dreaming of holidays and many more things. But, in my complete conversation, I was never told about the cancellation process or the refund process. I was not even given the opportunity to go through the terms and conditions. They can forfeit some part of my money like 1000/-, 2000/- even 2500/- as a penalty but how can they forfeit my complete amount of Rs. 22000/- which is a very big amount for me. The terms and conditions have been formed completely on company’s profit and nothing else. Its cheating on customer part that once by hook or crook, or by showing dreams, the magic holidays employees get the customers enrolled. So, its my sincere request that the matter may please be looked into and my money may please be refunded to me after deducting some part as a penalty measure. Thanks in anticipation of help from your side