MakeMyTrip.com – Credit card cash back offer never given back

Terrible service by Make my trip.com. I have been following up for almost a year now, then I gave up. Its a simple issue. I had booked a Goa trip on my HSBC or Kotal credit card through them a year back and I was promised a 5% cash back on the payment that I had ode made for about 55, 000. Then the guy told me that he had put a wrong code, I should separately call back and I will get the money credited. From then multiple calls, emails, tweet to the CEO, nothing has worked… they seem cruel in dealing with such a simple issue. Probably not important for them. My details are : Booking ID IN1209B22329 Voucher No. H-000286531 Booking Date September 29, 2012 Voucher Date September 29, 2012 This forum is my last hope

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