Makemytrip – Hotel refund

Reported By: parinshah10

Contact information:
Makemytrip
Mumbai, Maharashtra

I had done hotel booking through makemytrip.com, please find the further details:
Booking ID: NH2420053188014
Hotel: Lake Tekapo Village Motel (New Zealand)
Check In: Tue, 31 Mar 2020
Check Out: Wed, 01 Apr 2020
Paid Rs. 9291 through Credit Card of Citibank

Since my booking was cancelled due to COVID-19 and my refund request was accepted from MakeMyTrip.com but they are not paying me my refund.

I have all necessary supporting documents.

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