MakeMyTrip – Refund of cancelled flight tickets

Reported By: Ninad phade

Contact information:
MakeMyTrip
Akluj, Maharashtra

Sir I have booked airtickets tickets from Mumbai to Zurich in jan2020 ion date may 2020 on makemytrip.com ,but due covid flights canclled, I requested for refund. As flight booking was done on swiss airways through makemytrip ,I was in communication with both I.e make mytrip and swiss.com , swiss airways already gave me reply that they have refunded money to make mytrip in July 2020 , but makemytrip is saying it’s not reflecting on their account and they are not refunding money to me . It’s almost 8 months since swiss airways has refunded them and it’s confirmed by swiss airways to 4 times by email since Dec 2020 . Still makemytrip is not refunding my money
Total amount of refund is around 1,71,000 for 3 tickets
I have all email communication with both swiss airways and makemytrip
Every time makemytrip is asking me to wait for 2 weeks without any outcome
Please do needful

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