Reported By: Fikile Rejoice Ndlovu

Contact information:
Mobisos Capetown

Hello
It March 2024,when I applied for a cell phone from mobi Cell, then after signing contract with I realized that they are sending me another cell phone not the one I asked them for then I called them to cancel contract. I was told it’s fine since it was already dispatched I must collect it from the driver then contract will be automatically canceled.
On 25 March an amount of R140 was deducted from my account, I called mobi Cell they said they have no idea and nothing is showing on their accounts. Now the problem everymonth I am paying R140 of which I don’t understand what is for, I tried to send email to Mobisos support since it’s their name that appears from my bank their email says it’s invalid.
I need help to cancel this debit order and to get my refund
Thank you for your time.
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