Octa Air Antenna Smarttv123.com – product not received even after a month of payment done

Octa Air Antenna Smarttv123.com Reviews & Complaints

Reported By: Poornanand

Contact information:
Octa Air Antenna Smarttv123.com

Hi, my name is poornanand. I had made a purchase of 2nos of octa air antenna through advertisement on face book and paid money through credit card on smarttv123.com on 016/02/18. I had not received the products till now (06/03/18). I had communicated to their customer care but no proper reply. Also i obsevered similar complaints againt the same company in consumer complaints form. I would like to request you to initiate refund the amount.
Shipment confirmation as follows :

Dear poornanand,
We are happy to report your order has been successfully processed by our warehouse! Please keep in mind that if you ordered multiple products, your shipments may be combined in the same package.
Product shipment: smarttv123 octa
Shipment website: https://asgtool.asendiahk.com/
Shipment number: asl20180216in943008
Date shipped: 2/16/2018
Order: 983312e2859a0ff[protected]defa
Many thanks,
Smarttv123
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