Orbit Showtime Network [OSN] Reviews & Complaints

Reported By: Balvant Singh

Contact information:
Orbit Showtime Network [OSN]
Abu Dhabi, United Arab Emirates

I took OSN subscription in Nov-2016 for 01 year & paid charges through my credit card. In March-2017 I relocated my house and did not connected back OSN. On 22nd Nov-2017 there was unauthorized auto deduction from my card for this subscription which was not told to me earlier. On contacting OSN team immediately for refund & cancellation I was told by OSN team on 23rd November that it will be refunded within 07 days which not happened. On again contacting OSN team I was told that refund will be done after deducting 01 month charges which was not correct but still refund not took place. On further contacting on 4th December OSN team given me ticket number 8055244 for refund & 8055267 for cancellation but told that cancellation cannot be done as it require one month notice and I need to pay another 01 month which was totally ridiculous as I had already requested for cancellation on 22nd Nov. From then I am continuously following for refund but every day OSN team telling they will follow with concern team which actually just eye wash for me as it has been nearly 01 month now. I am very much disappointed with OSN service & definitely not recommend OSN to anybody.