Panind.com – not receiving coupon number and not responding to emails/ calls

Reported By: Abhijith Nair

Contact information:
Panind.com
Mumbai, Maharashtra

I applied for Pan card via panind.com on 9th June 2019. I sent a courier with all the required documents the next day and they received it on 12th June. I received no follow up after that and called the executive only to hear things like “Be patient” and “We will fast track”. My order ID is AB-15600510839N.
I am a graduate who got placed in a company and they rescheduled my joining so that I get my pan number. I informed the company I would join this week after I got a mail from panind.com that the coupon number would be generated on 20th June 2019. I have attached mail as proof and it is 24th today and still, haven’t received it yet. I am at the risk of losing my job now since panind.com are keeping me hanging. If I get a reply that it will take more time then I could’ve approached a broker.
As of today, I sent them a mail on Thursday(20th June) and also today(24th June) and not receiving any replies. Their official contact number which is +91 88008 83920 seems to be redundant as the calls are not even connecting now. I have no way to contact now.

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  1. MY TOKEN NO. AS-15605051263CR, APPLIED ON LINE, payment was made duly acknowledge, documents were delivered on 21.06.2019, we got mail in this regard.

    after that one week lapsed but no response from PANIND regarding status of pan card.

    we are pained to state that response is very poor.