Paytm – Product not delivered

My order No: 1402167808, AWB No: 1227156257063
I have received a message on 20th December that the shipment is out for delivery and I was expecting call from the delivery boy as it was sunday and I have given my office address for delivery. But no one called and on Monday after coming to office, I checked my email, it is stated that the product is been delivered and I enquired the peon on duty for sunday, he said he had not received any shipment. I made a complaint with the Paytm through which I purchased the product. I am hopeless now

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