Paytm – Refund not done

Paytm Reviews & Complaints

Reported By: Kaustubh Vyas

Contact information:
Paytm

On 31st August 2017, I had ordered a mobile phone “Vivo V5s” on Paytm.
Payment done = Rs. 17,150 + Rs. 99 (shipping charge)
In a few hours I had cancelled the order.
Paytm had refunded Rs. 280 in wallet and I got a text message from paytm that remaining Rs. 16,969 will be refunded in bank account within 7days.
7days over now.. I didn’t received any bank refund yet.
From yesterday, I am calling on customer care service of paytm but they are not receiving call they keep on hold till 30-30min.
Please resolve my problem.

Product ID : 3745868600
Paytm registered no. : 9460259885
Contact no. : 9414924448
Email : [email protected]

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