PayTM – Shipping Wrong Item and not returning

PayTM Reviews & Complaints

Reported By: Hamar Pahad

Contact information:
PayTM

Sir I have Ordered 1 action Camera that is Sony HDR AS300 on 25 Sep 2017 at price of ₹ 27790 out of which I got cash back ₹ 4196. The amount was already paid online through Debit Card with Transaction ID 20170925111212800110166632011425145. Seller was Star Trade Kolkata. Courier wala Delivered me product on 04 Oct 2017 as I opened the product, product was not that, which I ordered. Product was Sony HDR AS50R Model. Same time and day I request return the order. After
3 days I put complain via msg through PayTM app for not picking up wrong product. And again put same complain with product photo on 09 Oct 2017. Still get no reply. I fed up with PayTM services. Even Customer Care no. not working with I talk about problem. Please solve my problem.

Name – Mahesh Singh Kheyal
Air Force Station Pathankot
Pathankot
Punjab
Mob No. 8880805124
PayTM ID – 8880805124

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