RAKBANK / The National Bank of Ras Al Khaimah Reviews & Complaints

Reported By: smzshan

Contact information:
RAKBANK / The National Bank of Ras Al Khaimah

Dear Sir,

I am writing this message to you so I can really express my feelings about your Out-of-date and stereotyped thoughts about some nation or a country. My name is Syed, I and my wife are teachers in a well reputed School in Dubai and we have salary accounts in RAK bank, few days before I was looking for personal loan for one of our colleague (she is from India) since she was in a bad situation but when I was told that RAK bank has some promotion for those who are making around 4, 000/- AED so upon the request of one of your representative, I applied for personal loan for us as well. We provided all the documents and a cheque was also signed for RAK bank as per the rule.

Today I received a call and the representative stated that RAK bank cannot process my application since I am from Pakistan which is considered a risky country according to your bank if you can really feel the insult that how embarrassing that was for me. I have been living in UAE for the last 10 years and never was involved in any illegal activity btw. Who are you to consider a country risky and if your thought are really so conservative and fixed because of someone who had done some fraud with your bank so how can you insult someone by expressing your thoughts so loudly. Just wanted to tell that change your mindset which is really insulting for others.
I have so much more to say but being a teacher I am considering this so much unscrupulous. I must say sorry my language as I never had such conversation with someone.

Try to improve you and your bank by thinking out of the box and if you really feel bad so don’t hesitate to call me to say sorry.
Syed.
00971 56 2608 558