Rakbank / The National Bank Of Ras Al Khaimah Reviews & Complaints

Reported By: fahadk

Contact information:
Rakbank / The National Bank Of Ras Al Khaimah
Dubai, United Arab Emirates

Dear Rak Team,

Iam your credit card customer more than 2 years and unfortunately i missed out last two instalment since i lost my job, I had received email one of your colleagues Mr.Mohammed samee (Fintrestle) says that pay your minimum amount to avoid further consequences and i replied him that i came to India as emergency due to my Father passed away and i will settle my due amount asap once i reach back UAE. Further he called me over the phone and Mr. Mohammed started talking very unprofessional way and i informed him iam in india as my Father passed away i will clear my dues once i reach back, at that time he mentioned over the phone that ” you killing your father for the payment dues”. He really doesn’t care about human consideration and he is talking inhumanity.
is the bank really knows that your colleague treating you customers in such a behavior?