RAKBANK / The National Bank of Ras Al Khaimah Reviews & Complaints

Reported By: Sksignature

Contact information:
RAKBANK / The National Bank of Ras Al Khaimah

Dear sir

With reference the business loan of the Company SK signature LLC we would kindly enquire a justification on why RAK bank is requesting 2 months for loan installments (June & July 2017), whereby SK Signature LLC is only late to pay one month (July 2017).

We have been informed that during the Holy Month of Ramadan, RAK bank will differ the loan installment (June 2017) as they did last year (attached screen shot of the message to prove that)

And we were surprised receiving a call from an impolite bank representative who was shouting over the phone on the owner of the company blaming why SK Signature LLC didn’t pay the loan installment of June 2017.

Also he has received another call from another bank representative informing him that it was a bank mistake, that they didn’t submit the differ, and he requested to pay June installment.

Attached screen shots of the WhatsApp conversations with RAK bank team, also voice conversations are available upon request.

We kindly require an immediate clarification for the above, otherwise we will take an immediate legal action against the bank.

On another hand the loan is scheduled to be paid on the 15th of every month, hence SK signature LLC is late for 5 days (July month installment)

Even though we have been struggling in our cash collection from the market since 9 months due the overall market situation, and taking into consideration that we have been paying all our installments since day one, SK signature LLC, will stop the monthly payment until the above situation is solved.

Awaiting your clarification on the above within 48 hours.

Best regards,
SK Signature LLC