Renault Reviews & Complaints

Reported By: ajialexander

Contact information:
Renault

I bought the Koleos (Full Options Top Model) in March 2017 and even after taking it for the 1000 Km and 10000 km service and getting the maps and software updated I still do not get the Smartphone Integration button in my R Link 2 system settings in order to work with my Apple Carplay or Android Auto. According to the local dealer AWRostamani this is the only update their technical team has but that does not satisfy me as a customer as it clearly states on the Renault Website that the car will have the Smartphone Integration button and that I will get free map updates for the first year when the salesman sold me the car. The map update still is version 2015 instead of 2017.

I have got in touch with the local service station and they have done the best they can. Please let me know if you can help in directing me on how to get the Smartphone Integration button in my System Settings and how to get the latest 2017 map update.

I hope you can help me.