snap deal – Parcel Not yet received

I have ordered a mobile from snap deal on the 27 of Feb 2015 and Expecting Date is 5th March 2015 but Not yet rec Till Date PLZ help. Item nö 6781768328, AWB no 83047512. I have call Courier Service at 124-6470006 but could not able to talk wit anyone as the line is always buzy. The payment have been made by debit card.

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