Snapdeal – Order number-2966214679 : refund not done


My order number is 2966214679.
My order is already cancelled and I got message on 13th October 2014 that, my amount will be refunded to my credit card within 4-5 working days.
And today is 23rd October and I didn’t get my money back.
As per the conversion with Snapdeal customer care on 23rd October, the executive person told me to send the bank statement so that it will be resolved.
I am sending the snapshot of bank statement.
Please respond as soon as possible.
I’ve written you a number of mails, but not getting proper respond from your side.

If customer will get service like this, then you can think what can be happened in future.


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  1. Dear Prasanna,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Snapdeal Online Team