Reported By: Pooja Jhamnani
Contact information:
Tachyon broadband
Lucknow, Uttar Pradesh
I am using tachyon broadband. I am getting very poor speed since past one month. Have registered more than 10 complaints to resolve the issue but everytime I call, a new complaint number is being provided to me saying that you will receive a call back or someone will visit your place. But till date neither have I received any callback nor anyone has visited.
Customer service is also very pathetic and not at all willing to resolve the customer’s problem.
Third class services of techyon koi galti sey bhi connection na ley iska
My wifi working
But data not available from tomorrow
26/05/2021
Please attend my complaint
And extend period due to intruppted date
It’s the worst internet service provider. I started having connectivity problem after day 1 of taking connection. There is frequent disconnect issue almost every 2 minutes. Multiple complaints over call and on portal but to no avail. I am stuck with their one month advance payment but would switch to other service providers in the market as soon as the month is over. Luckily I have got an alternative internet connection.