Reported By: Somen Dutta

Contact information:
THE HATKE Delhi
https:// thehatke.com/

I placed order# 1042028 with The Hatke (https://thehatke.com/). Products ordered are 1ea Black Silicone Case For Oneplus 6 ₹199, 1ea Guard Your Oneplus 6 Camera Lens ₹40 and 1ea Black Nylon Strap For Apple Iwatch 42mm44mm Rs 279.29. I paid ₹518.40 for the total order. The order was shipped through Smartr logistics AWB No. : 62828871. I have only received the Apple Watch strap, but the Oneplus 6 case and camera lens guard was missing. Upon complaining to The Hatke customer service ([email protected]), I got reply back from them to send unboxing video. I didn’t take any unboxing video as the order value is too less, usually I do it for high value orders, but instead I have sent the packaging photo which shows that the packaging was such that it cannot fit all three products, it is a very small packet in which the strap was packed. The Hatke Cust service person refused to entertain the claim without an unboxing video. The webpage looked legit so I dint check Cust feedback online but I am seeing several customer complains including about refunds. I think this is an unreliable company which is doing business by frauding customers.
—————————————————-

How to file a complaint against THE HATKE?

* Go to Submit Complaint page
* Write THE HATKE in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from THE HATKE.