Zoomcar – refund not initiated

Reported By: Hemank Verma

Contact information:
Zoomcar
Lucknow, Uttar Pradesh

there is the zoomcar for rentel car service and I had booked a car from this company on 15 Feb 2020 for 4 days 4 hrs 30 min.
(28 may 2020 to 1 June 2020), this was 100% refundable on cancellation. after this pandemic because of lockdown i had cancelled my booking on 16th of April 2020 and they assured me to refund my amount by 20th of April 2020 but later after the promise date I got another date that was 2nd week of june so that I again waited for my amount and then again and again they give me a new date and when it comes nothing happens, and today is 18th of July and there is still no update regarding my refund my booking ID is JPS6NO2QN. sir please I request you to help me out of this.

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