Abu Dhabi Islamic Bank [ADIB] Reviews & Complaints

Reported By: Nix808

Contact information:
Abu Dhabi Islamic Bank [ADIB]
Dubai, United Arab Emirates

I had applied for a credit card 22 May. Filled out the forms. Someone called to confirm all my details. He said to me it will be ready in 3 to 4 working days. It’s been 3 weeks since then and still nothing. When I ask his reply his it’s Ramadan working hours are less. No excuse. Previously I had applied to change my account from saving to current, what the lady did at Jumeriah branch changed the account from savings to another savings account when I said change to current account. It took another 2 weeks to recieve my card for that account. Your customer service is ridiculous, easy to sell but doing the actual work and getting card to your customers, your useless at it. Definatly changing banks soon.