Abu Dhabi Islamic Bank [ADIB] Reviews & Complaints

Reported By: abdul.ghani

Contact information:
Abu Dhabi Islamic Bank [ADIB]

Assalamo alaikum. with reference to my above mentioned account number, I called call center fr cancellation of my adib etihad card. Customer agent was not finding my card in system after 22 min conversation she found with my complete number and she told me pay complete amount and than apply, second day I called after 20 min long call again same story, than I called again I found madam Lora and she was very helpful to me, I paid only 9479.27 fils for my card but I received sms that bank took 18000 from my account, since previous two days agent were telling me our syatem is slow and etc. that u can hear on ivr, any how please investigate the matter and do the needful. I am already exhausted due to this matter please help me. I am a very senior customer of ADIb but now I am thinking to shift my account as I am not satisfied with bank dealings.
with regards,
Abdul waheed
0557698773