Reported By: Moheb

Contact information:
Abu Dhabi Islamic Bank [ADIB]
Loan, Egypt

Good Day
I apply for a liability letter from 2 days from garden city branch and today I received it however, I found that the letter includes the total amount of loan with its interset and when I contact bank call center firstly no service I take also they inform me that this is the bank policy and again I contact the call center asking to be contacted from any bank staff who will deliver the info that I want, they inform me that I will contacted within 2 hours and this not happened also I discover that adib bank provide the I score with the total amount with interset which is totally wrong
No help from call center, wrong info and strange attitude as I am a bank staff and I know that liability letter includes the total outstanding now not after 5 years
Please advice
Acc no : 1346171