Abu Dhabi National Oil Company [ADNOC] Reviews & Complaints

Reported By: Elgeneric

Contact information:
Abu Dhabi National Oil Company [ADNOC]
Abu Dhabi, United Arab Emirates

Had my car oil changed for 90k km at al Saada stree branch. after the change oil the service crew washed the engine bay with water and sprayed high pressure air. Everything went fine as I was able to drive my car back home. But at night we were supposed to go out i noticed that the battery indicator was lighting up, so I immediately had the car checked. first i went to an Adnoc service center, where i normally have my service and the service crew there said that it may be the alternator and he directed me to al bateen where they can thoroughly check the electrical. After all the diagnosis they asked me what happened before i brought my car to them. I told them that i had the oil change and that the service crew washed the engine bay. Then they asked me if they used water and i said yes. They then concluded that the water may have sipped into the alternator which caused it to fail. The quote for a the replacement of the alternator is 1950 aed + service charge.

I would like to know if ADNOC will reimburse me for the damage that was caused by the poor service i received.