Abu Dhabi National Oil Company [ADNOC] – extra charge at the pumps – 10! aed

Abu Dhabi National Oil Company [ADNOC] Reviews & Complaints

Reported By: Niculina

Contact information:
Abu Dhabi National Oil Company [ADNOC]
United Arab Emirates

I cannot believe that they came up with making extra money over a customer service that should be and is free in any country of the world!!
– is similar to Carrefour extra charging because they help you with placing your groceries in the bags or like a taxi driver charging you because they help you with your luggage!!!
– a horrible customer service policy possible because there are no other options but ADNOC.

2 thoughts on “Abu Dhabi National Oil Company [ADNOC] – extra charge at the pumps – 10! aed”

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  1. Dear Adnoc Company,

    Good Day,

    I would like to complaint one of your employee/staff name MR GHAN SHYAM GURUNG – 11006; 1422 6177 12881 ; 14226177, regarding of his unethical behavior. this staff was rude and insulting us that we are not arab local to file a complaint. his service was so poor and we felt disappointed. this is what happened we came to Adnoc town center in al ain to refill a gasoline we gave the payment cash and our emirates id and then he leave he came back and we gave our payment and our emirates id he started to get angry and starting shouting us like why we don’t give our emirates a while ago and now they are having a problem to the point system I told him we are trying to give it first but he did not listen his colleague try to finish our transaction at first and call him and told to him that he is always like that. he shouting us like we are not a customer and insulted us. I hope you take an action regarding on this matter.

    Thank you and regards*

  2. Dear Adnoc Company,

    Good Day,

    I would like to complaint one of your employee/staff regarding of his unethical behavior. this staff was rude and insulting us that we are not arab local to file a complaint. his service was so poor and we felt disappointed. this is what happened we came to Adnoc town center in al ain to refill a gasoline we gave the payment cash and our emirates id and then he leave he came back and we gave our payment and our emirates id he started to get angry and starting shouting us like why we don’t give our emirates a while ago and now they are having a problem to the point system I told him we are trying to give it first but he did not listen his colleague try to finish our transaction at first and call him and told to him that he is always like that. he shouting us like we are not a customer and insulted us. I hope you take an action regarding on this matter.

    Thank you and regards*