Abu Dhabi National Oil Company [ADNOC] Reviews & Complaints

Reported By: Big james anthony

Contact information:
Abu Dhabi National Oil Company [ADNOC]
ABU DHABI, United Arab Emirates

ADNOC,

4 times I have filled my car and 4 times I have not had tire air check even after I
requested for assistance 2 times. The way I see it is, ADNOC, owes me 40 AED. for the service charge but no service and I sure am not the only one. I observed everyone else too.

The problem I see is there are 2, 3 or 4 attendants responsible for 8 – 12 pumps… that’s 3-4 attendants taking orders for 8- 12 pumps and pumping gas and taking payments. (legally the attendants should NEVER! leave the pump unattended and go service another customer SAFETY!!!SAFETY!! SAFETY!) Now somebody tell me how you expect those poor attendants to do all that as well as wash windows and pump air?
It does not take a smart person to realize it is 100% impossible!!!… But please, by all means, MANAGEMENT ABSOLUTELY MUST run out and blame the poor hot overworked attendants, AFTER-ALL its there fault, Right? No! its managements fault for rushing to implement a service without properly preparing LOGISTICALLY for it. The way I see it ADNOC needs to hire about 100, 000 more attendants to provide the services they are charging for otherwise just keep on with the charges and failures to provide the service you charged for. Next time this happens I will go inside ADNOC and get the manager to come pump my air and wash my windows. Then firmly warn him not to take his frustrations out on the poor attendants.

Yours Truly,

James Sullivan