Reported By: MOHAMMAD JAMSHED
Contact information:
Abu Dhabi National Oil Company [ADNOC]
Dear Distribution Manager
Adnoc Company
Abu Dhabi
Subject : Unethical behaviour of Petrol Filling Staff Mr.Shivam ( Distribution no 4188) at sharp 1:22 pm today.
I undersigned Mohammad jamshed a HSE Professional really shocked to see the staff unethical behaviour when i reached to Aforesaid Petrol Pump i found no one outside all are inside the office at 1:20 pm today. Than one staff came to serve me i request him to full the tank & than after i told him to give invoice than his reply was just keep quite no need to tell again & again than i reply i am requesting you for invoice & you start shouting.Than after he reply me you are not owner just keep quite .Than i contact other staff he control the situation.
Over all i observed there is a need of behabiural training required to learn your staff to have smooth communication with customer .
Regards .
Mohammad jamshed
Mob 0527613628
Abu Dhabi
Details: Selling No 3831
invoice no 2021061139001003831
You you get my Point & take necessary action to avoid this type of complain in future.
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