Al Tayyar Travel Group – customer care

Al Tayyar Travel Group Reviews & Complaints

Reported By: Megha pathania

Contact information:
Al Tayyar Travel Group

I booked my flight from Dubai to New Delhi on 2nd oct 2018. Due to prior commitments, I had to cancel my ticket. I called customer care within 30 mins of booking my ticket. I was told the price of cancellation and that I will reach a call within 24hours to follow.its been more than 48 hours, I haven’t received any call or an email. Your ” so called ” customer care kept putting me on hold and no positive acknowledgement was given. Your head office has no interest to solve because it’s an online reservation. I would like to applaude for your highly unprofessionalism and that you think we have lot of time to just sit around and keep calling your not so customer unless care for hours so that we get no response . This is an highly NON recommended site . Please save your time and money.

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