– Product not recieved

Reported By: Rupal Redkar

Contact information: Mumbai
Order #AL126605 website is fraud website. They have charged and taken money online from multiple people, but the products are never delivered. On 4th April 2019 i placed order for 2 products, received confirmation email from them saying the product is shipped but when checked on the tracking number the product was never dispatched. I have been following up daily with them now but no response from the support team. Beware of this website and refrain from ordering. The support team doesnot respond to the emails. They apologize for the delay and then there is no response for weeks time. Then they mention there is some technical glitch again no response. I have sent more 20-25 emails and no update. There is no mention of amount refund or any such policy. We cannot ask for refund as the company doesnot respond. I have filed a complaint against them in cyber crime cell and Voxya. I will be filing a court case if i dont get any update or refund to close down the website.

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