Alphaglee Reviews & Complaints

Reported By: Akaram Vijayalaxmi

Contact information:
Alphaglee

I ordered Magic Earring Lifters from Alphaglee and payment made immediately thru PayUMoney. They have also confirmed the rect of money. Please see the below acknowledgement.
Hey [email protected],
Thank you for shopping with us! Your transaction with Zipped Solutions Pvt Ltd was successful.
Order Amount Rs 799.00
Payment ID 211687844
Merchant Order ID 4080252289077
Order Date & Time October-01-2018 03:12:03 PM
Merchant Transaction Identifier 4080252289077
Best regards,
Zipped Solutions Pvt Ltd
Further, Alphaglee given mail for complete the order with payment, for that I have given mail to them
“Dear sir
Referring to your below mail, I would like to inform you that the payment has already been paid. I hv recd a message from PayUMoney payment ID 211687844. Amount is also debited from account.
Pl check and confirm immediately.
Thanks regards
Akaram”
They have responded, so I have given mail to PayUMoney they repliedHi Vijaya,

Greetings from PayUmoney!!

Please be informed that PayUmoney is a payment aggregator who helps merchants and customers to do online transactions.

We settle the amount to the merchant after every successful transaction. Only merchant is responsible for delivery of product & services and provides refund/replacement.

Further, the said payment ID 211687844 is successful. We request you to contact the merchant (Zipped Solutions Pvt Ltd) regarding the transaction at the below contact details:

Merchant support email – [email protected]

Feel free to get back to us for any other clarification.

Regards,
Kedar
PayUmoney Team
As per their advice, I given mail to Zipped Solutions, no respnse.
What I have to do. Kindly help me to get the item or refund of my amount
Thanks/regards
Akaram Vijayalaxmi
Ph. 9177221007