Ashwini – Not getting refund

I have not got refund money for Order No — 100038574 , Invoice No. — BIBAEC/DL/1516/27921

I bought the cloths during the offer but due to technical glitch in BIBA internet site i could not got offer. After asking for refund and sharing bank detail. I have not got the refund yet. Also there is no revert on emails.

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