Axis Bank – Reducing Limit without any intimation.

Reported By: Ajay Ahuja

Contact information:
Axis Bank

Dear Sir,
I am a credit card holder of Axis bank Ltd, having 3 credit cards with a credit limit of 14.5 Lakh ( Card Ending with 0219 Rs.5 Lakh. Card Ending with 6688 Rs. 5 Lakh, Card Ending with 7839 Rs. 4.5 Lakh) My limit reduced to Rs. 5 Lakh without any notice or intimation and bank is asking to make payment of all due amount immediately. As in this crises period of Covid I was managing the funds by rotating the limit by paying and Utilising the same amount. I was offered these cards by Axis bank at various stages and I utilised all the limits.

As per change in policy my limit has been reduced to Rs. 5 Lakh from 14.5 Lakh .It is very difficult to manage the gap of Rs. 9.5 Lakh without any notice or intimation. To mange this much gap I need time therefore request Axis bank to either reinstate the limit or convert this amount to EMI as a personal loan for a tennure of 18 months atleast .

Now due to this changed policy the bank should not charge interest as per credit card interest rate policy as this will be huge financial burden for me and also this is a huge mental harresement for me . In case more details or documents in this complaint are required please let me know I will submit the same as per requirement
Regards,
Ajay Kumar Ahuja
M-9810326644

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