Bag It Today – Cheated with me (Rekha)

I purchased one travel voucher from bag it today by paying 3999, for 3N/4 days Booking id : MCIT3009632990 Order id : 33036635 I got one travel voucher free from bag it today on above voucher Order id : 33043907 I need to plan my Goa visit from Sep 28, 2 couples for 3N/4Days For making booking we need to provide booking id and order id. Or we can call yatra.com at number 0120 259 3990 I submitted the visit details online for 1st voucher and got message that yatra.com will get back to me in 48 hrs, but no response from them For 2nd voucher I cannot do online booking as I have not received booking ID from bag it today.’ From 26th Aug till date I have called 50 times at 01202593990 but no one picks up the call. I have made 20 calls at Bag it Today line 0120 259 39990, but Customer Representative will always say call yatra.com line.. When I told them no one picks up, they keep on repeating call again they will pickup. Even one CR scheduled call back also, but then also no call from them.

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  1. Dear Rekha,

    Greetings of the day from yatra.com.

    We sincerely regret the inconvenience this may have caused you. Our team has contacted you on the above query for the confirmation of your hotel booking against the first voucher you received from BagitToday. Team is looking into your query for the second voucher and would respond to you at the earliest. Request your patience in the interim.

    Best Regards,
    Yatra Care

  2. Dear Rekha,

    Greetings of the day from yatra.com.

    We sincerely regret the inconvenience this may have caused you. Our team has contacted you & confirmed both your hotel bookings against the BagitToday vouchers on 10th Sept, 2013. We hope this helps resolve your query.

    Best Regards,
    Yatra Care