Reported By: Jpsv5

Contact information:
Bestech Group Haryana
bestechgroup.com

Sir, i am a tenant at tower b, flat 002, bestech park view spa next. On 15 — 16 jul 19, in the weekend hours got a severe electrical wire burning smell. Suddenly the ac stopped working and after some time, complete electricity of house tripped and i had to call upon the society help desk. The electrician came and reported that the neutral of the house in the metre box, outside the house in the common area, got burnt. He repaired it temporarily without any connector and went. Next day i found following electrical appliances not working:-
(A) washing machine spin tub
(B) tv set top box with adapter
(C) master bedroom fan.

Repair cost of them has come to rs 3000, rs 300, and rs 500. I kept on asking the technical manager to arrange for repair of my losses, for no fault of mine and due poor electrical wiring condition in the house. It took him 72 hours and 3-4 calls to come and tell me that their repair is my responsibility and no assistance will be provided. It’s highly unjustified since any mishap outside house cannot be blamed on the resident. The incident could have been much grave and serious, had timely switching off appliances was not taken up by us. It may not be possible everytime. Kindly provide the necessary respite to attend to my losses and also undertake sufficient measures to ensure no recurrence. Similar incident again happened in the complete g block too now. This proves to be poor workmanship during construction. Please do the needful.