(ray-ban) – refund my money 948/-

Dear Sir
I will brought a ray-ban sun glass blue form,they provide me wrong (black sun glass) & its also a duplicate product,its a long time they will said to me its take some time we will rearrange your product to delivered but now today 21-3-2016 they said to me they will not replace my wrong product & not to refund also.Please help me, 948/- not a matter of joke they are the cheater ,its a business they collect the customer money wrong way and the customer care num not working properly also they could not reply any kind of mail please solved my problem as soon as possible and band that kind off online shopping which is a ford one ,i m suffering but i want no one can suffer like me ,in my eyes 1/- is the most important when i work hard and income please help me.

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