Reported By: PAWAN BANSAL
Contact information:
Cabbazar
My booking id is 236772.I booked cab on 17.09.2022 from Chennai airport (9.00am) to Vellore and back to catch my return flight (7.30pm) ,After sitting in car it is in very bad state AC not working and driver asked for 2100.00(2000 for DIESEL and 100.00 For Airport Parking) I told him to pay later but he said tank is empty cant go further so I paid 2040.00 (2000 UPI transfer and 40.00 cash for airport parking) ,When driver starts AC after filling fuel, it got overheat and stops after 1.5 kms. Driver ask me to travels non AC (very hot weather )but still I agreed as I had to return back on time to catch my return flight. after 2-3 kms car again stops and overheats .Around 1 hour passed in all these procedures. Somehow I helped in and took car to Garage Mechanic said that water assembly is damaged and it took 4-5 hours for repairing and also advice to took another car for my further journey, All this matter already is in knowledge of customer care, I asked Customer care to arrange another cab but they show me helpless that they cant do anything, AT 12.30 pm with help from locals, I Took another private car at DOUBLE PRICE to continue my journey after assurance from customer care that my Total amount will be refunded, Now cabbazar is saying that they cant do anything.
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