Careem Networks Reviews & Complaints

Reported By: Pamela Aya

Contact information:
Careem Networks
Doha, Qatar

I booked Careem and got Mr. Anton Fernando as the captain with Silver Kia Cerato of plate number 705835. I have waited for him for 10 mins, i called him several times but He is not picking up my calls, and i have a meeting to catch to! so i asked my husband to book Uber for me, after few minutes he called with a Dubai number! what the heck? Dubai number and then when i picked up the call it is Mr. Anton, however of course my husband already booked the Uber, i asked him why he is not picking up my calls? I was late in the meeting, from 8am to 8:30?? 30 minutes because of Careem drivers!

Anyway, this is not my fault! it is your services fault, and now i have a QR10 outstanding balance???? it is unacceptable. It is really unacceptable.

Kindly train your drivers and not enough a driving license alone. Professionalism is the most important!