Carrefour – DEll laptop purchased on 28May 2017

Carrefour Reviews & Complaints

Reported By: kavithakanichetty sai

Contact information:
Carrefour
Dubai, United Arab Emirates

The recent purchase of dell laptop complaint no 5270110052052, hardly it is two months there is problem in boot up. The system was unable to open. We had brought it for repair and very clearly informed it needs to be given to India and the person will be leaving by 24th . First the Company for service called and informed that they cant take back up and its not their responsibility and require 350 dhs for back up. I said I don’t need back up just replacement the part ASAP and return. Today when I called they mentioned that the spare part needs to come and it will be only on available on 28th July only. This is the first time I am facing such a bad experience and still my Problem not sorted.

Firstly I Got a worst Product that crashed within two months.
Secondly Even the replacement of the spear is taking ages to be done.

I hope that it will be replaced at the earliest.

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