Carrefour Reviews & Complaints

Reported By: Renjith M.R

Contact information:
Carrefour
United Arab Emirates

Phone: +971555734891
Today evening I came to purchase a tablet and the staff who was there to attend the customer was very rude and not professional, the issue is I want to buy an acer laptop plus tablet which cost 799/- and the staff was pushing as to take ilife or touch mate tablet and even that in not in the professional way, it was an display unit and we couldn’t recognise those are the last piece and when we said pack this he is saying this is the last piece and when we said to him we didn’t get that what’s it’s means he was very rude and he explain very rude, once he felt it’s his mistake he was not ready to accept his mistake and keep on argue and he was called his section supervisor who spoke to us good way and he take out his name badge as well, the supervisor name is Mr.Faizal Zakir, ( Mall of Emirates Branch ) and I went and paid bill and when I comes and gave the check then only they saying they don’t have a cover for that and they offer me a bag and I agree, they make me waited more than 45 min and even I waited 45 min it’s came with a laptop bag which is very bigger and it was running out of time and I was in hurry so I just took it the item and left the place, I was not happy at all with the service and the
Note :- As a customer we don’t understood what is the meaning of display unit, we understood those for display only but how we know that there is no stock ?
The item I recived and when I check once the audio jack is little cracked which is my mistake I don’t check properly because of they make me wait and i spend almost 2 hours for nothing