Carrefour – No exchange policy after 1 week of the purchase which valid justification

Carrefour Reviews & Complaints

Reported By: Mohammed Shamseer

Contact information:
Carrefour

I had purchased a curtain rod to fix in my wash room. But the day I purchased, I had to travel due to an emergency meeting. I came back and tried to fix the rod but was not able to get fixed due to damage in the piece. I returned to the counter and they notified me that they cannot consider since it exceeded the time frame of exchange even after I requested a lot. I understand the policy and respect but in this case I didn’t get a chance to check. The experience I faced with type team of carrefour resulted me to shift from carrefour to LULU. I writing this to consider in some cases so that you don’t lose consumers.

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